The Macro Friendly Food web app (macrofriendlyfood.app) and website (macrofriendlyfood.com) are your gateways to over 1,000 macro-friendly recipes, meal planning tools, and more. Whether you’re building a weekly meal plan or downloading PDFs, logging in is the first step to accessing all the features of your subscription. Here’s a step-by-step guide to logging in, along with troubleshooting tips for common issues like using the wrong email or forgetting your password.
Step 1: Log In to the Website (macrofriendlyfood.com)
Visit the Website:
Open your browser (e.g., Chrome, Safari, Firefox) and go to macrofriendlyfood.com.
Access the Login Page:
Click “My Account” in the top menu or go directly to macrofriendlyfood.com/my-account/.
Enter Your Credentials:
Input the email address and password you used when signing up for your subscription.
Tip: Ensure you’re using the same email you provided during signup. If you’ve used multiple emails, you might have separate accounts.
Log In:
Click the “Login” button to access your account dashboard, where you can manage subscriptions, download PDFs, and more.
Step 2: Log In to the Web App (macrofriendlyfood.app)
Open the Web App:
In your browser, go to macrofriendlyfood.app. The web app works on any device—desktop, tablet, or phone—no download needed.
Sign In:
You’ll see a “Sign In” option on the homepage. Click it to proceed.
Enter Your Credentials:
Use the same email and password you used for macrofriendlyfood.com.
Important: The web app requires an account on macrofriendlyfood.com, so your login details must match.
Access the App:
Once logged in, you’ll have full access to recipes, meal planning tools, shopping lists, and your account settings.
Step 3: Verify Your Subscription Status
After logging into the web app, go to macrofriendlyfood.app/account-settings and tap “Subscriptions” to confirm your plan is active.
If your subscription is “Active” or “Pending Cancellation,” you should have access to recipes. If it’s “Cancelled” or “On Hold,” you may need to resubscribe or resolve a payment issue (see our article on subscription troubleshooting for details).
Troubleshooting Common Login Issues
If you’re having trouble logging in, don’t worry—here are some common issues and how to fix them:
Wrong Email Address:
Problem: You might be using a different email than the one tied to your subscription.
Solution: Double-check the email you used when signing up. If you’ve used multiple emails (e.g., personal vs. work), try each one. You can also log into macrofriendlyfood.com/my-account/ to confirm the correct email under your account details.
Tip: Always use the same email for both the website and web app to avoid mismatches.
Forgotten Password:
Problem: You can’t remember your password.
Solution:
On the login page (macrofriendlyfood.com/my-account/ or macrofriendlyfood.app), click “Lost your password?” or “Forgot Password?”
Enter your email address, and you’ll receive a password reset link.
Follow the link to create a new password, then use it to log in.
Tip: Choose a password you’ll remember, or save it in a secure password manager.
Browser Issues:
Problem: The web app isn’t loading, or you’re seeing an error after logging in.
Solution:
Clear your browser cache: In Chrome, go to Settings > Privacy and Security > Clear Browsing Data; in Safari, go to History > Clear History.
Try a different browser (e.g., switch from Safari to Chrome) or device.
Ensure your browser is up to date.
Why: Cached data or outdated browsers can cause loading issues with web apps.
Account Not Recognized:
Problem: The web app says you don’t have an account, even though you’ve signed up.
Solution:
Verify you’re using the correct email (see “Wrong Email Address” above).
Ensure your subscription is active by checking at macrofriendlyfood.app/account-settings > Subscriptions.
If your subscription is “Cancelled,” you’ll need to resubscribe at https://macrofriendlyfood.com/mff-app-recipes/.
Why: The web app requires an active account on macrofriendlyfood.com to function.
Still Can’t Log In?
If you’ve tried these steps and still can’t access your account:
Contact Support: Email contact@macrofriendlyfood.com with:
Your account email(s).
A description of the issue (e.g., “I’m getting an error when I try to log in”).
Any screenshots of error messages.
Why: Our team can verify your account, reset your password if needed, or resolve any backend issues.
Tips to Avoid Login Issues
Use the Same Email: Always log in with the email you used to sign up to ensure seamless access across the website and web app.
Save Your Credentials: Store your email and password in a secure place (e.g., a password manager) to avoid forgetting them.
Add Us to Contacts: Add contact@macrofriendlyfood.com to your email contacts to ensure password reset emails don’t go to spam.
Check Your Subscription: Regularly confirm your subscription status at macrofriendlyfood.app/account-settings to catch issues early.
With these steps, you’ll be logged in and ready to explore all the macro-friendly recipes and meal planning tools Macro Friendly Food has to offer. Happy cooking!